TRION PARTNERS, LLC PRIVACY POLICY
Your privacy is vital to our long-term relationship with you, and protecting
your privacy is just one part of our mission to provide you with highly
personalized and valuable service. In addition, in an effort to comply
with the Children's Online Privacy Protection Act (COPPA), we will not
knowingly collect personally identifying information from children under
the age of 13.
This statement describes our privacy policy with respect to:
- What Information is Collected;
How Information is Collected; and by Whom is Information Collected
- The Sharing of Collected Information
- How You Can Access, Change
or Limit the Information Collected About You
- Security of Information
- Customer Proprietary Network
Information (CPNI)
- Amendments to Our Privacy
Policy
What Information is Collected; How Information is Collected; and
by Whom is Information Collected
Required Personally Identifiable Information
To register on our Web sites, you must submit your name and e-mail address.
In addition, to purchase a calling card, you must submit additional
information, including your address, phone number and credit card information.
This required personally identifiable information is necessary for us
to process transactions for you, protect you against credit card fraud
and contact you. When you register with PrepaidSimple.com™ (SHOULD
WE ™ IT?), we will ask you for an "e-mail." The e-mail
you select may appear on our web sites in connection with future services
we provide, such as discussion forums in which you may voluntarily participate.
Absent your prior consent, we will never
share the information stored on that database, as well as other information
we collect or you provide with any business partners or third parties,
including those who offer services that complement those provided by
us or which we believe may be of interest to you.
Transaction Information
When you authorize a purchase transaction, we will collect certain information
related to that transaction such as the location from which you are
requesting the search or transaction, the product or service involved,
the quantity or amount of the product or service and certain personally
identifiable information, such as your password, your credit card information
and any special handling requests. This personally identifiable information
will never knowingly appear in public areas of our Web sites.
Third Party Information
During the processing of your transactions, we collect verification
information from our credit card authorization services. Credit card
authorization services verify that credit card information and address
that they have on file for you matches the information that you have
provided to us.
General Information
We collect general information about you when you visit our web sites.
This information includes technical information related to your computer
and the manner in which you are accessing our site and includes such
information as the internet protocol (IP) address of your computer,
what operating system your computer is using, what browser software
(e.g., Explorer, Netscape or other) your computer is using, and who
your Internet service provider is, the Uniform Resource Locator ("URL")
of our web sites from which you just came and the URL to which you go
next and certain operating metrics, such as the amount of time you use
our Web sites.
The general information that we gather
about you may be aggregated with general information of all users to
help us better understand how our site is used. In addition, we aggregate
the general information and the personal information. We compile and
analyze this aggregated information so that we can provide more meaningful
information to corporate partners and more relevant content and advertisements
to you.
The Sharing of Collected Information
Personally Identifiable Information
As noted above, we only share certain information about you with those
of our vendors who are responsible for handling your account or performing
other necessary services that you require. We will not share your personally
identifying information with other third parties without your consent,
except for the following limited purposes:
- We are compelled to do so
by law or by an order of a court or governmental authority.
- In order to cooperate with
law enforcement authorities, credit card fraud investigations, credit
card chargeback investigations, or governmental regulatory bodies, if
we or they suspsect any illegal or fraudulent activities.
- As necessary to complete a
transaction for you.
- As we deem necessary to protect
the rights, safety or property of TRION PARTNERS our users or others
or to enforce our terms of use agreement or privacy policy.
- If you use our Web sites through
a link from one of our promotional partners, then we may be required
to share your user registration information or other personally identifying
information about any search or transaction that you initiate through
such promotional partner with that partner.
Aggregated General Information
In addition, we may share aggregated general information about our site
with our business partners or the general public. For example, we may
share information regarding the daily number of unique users to our
site with potential corporate partners or others. Aggregated data does
not contain any information that could be used to contact or identify
you.
Third Party Sites
We may publish links to other sites from our web sites. Please note
that TRION PARTNERS does not control the content, practices or policies
of any other site, including what information those sites collect about
you. Accordingly, we do not endorse or hold ourselves responsible for
the privacy policies or information gathering practices of any site
that you may link to from our site. In addition, you may choose to respond
to advertisements that are posted on our web sites or made available
via our service or to direct marketing offers from third party sponsors
or advertisers. We do not control the content, practices or policies
of our sponsors or advertisers and, accordingly, do not endorse or hold
ourselves responsible for the privacy policies or information gathering
practices of any sponsor or advertiser who may collect information about
you.
How You Can Access, Limit or Change
the Information Collected About You
Security
TRION PARTNERS uses the high security
standard encryption (SSL) to encrypt all of your credit card information while it is in transit
to us. All data stored on the TRION PARTNERS server is protected by
a secure "firewall" so that no unauthorized use or activity can take place. Although TRION
PARTNERS will make every effort to safeguard your personal information
from loss, misuse or alteration by third parties, you should be aware
that there is always some risk that thieves may find a way to thwart
our security system that transmissions over the Internet will be intercepted.
Our liability to you in the event of a security breach by a third party
is limited by the terms of our User Agreement.
Amendments to Our Privacy Policy
We may, from time to time, amend our
Privacy Policy. If we do, then we will post such amendments to this
document so that you may always have access to our most recent policy.
We reserve the right, at our discretion, to change, modify, add or remove
portions of our Privacy Policy at any time and from time to time. If
at any point we decide to disclose personal information in a manner
different from that stated at the time it was collected, we will notify
users by email. You will be given the choice at that time to "opt-out"
of any disclosures of your personal information that you made available
to us prior to the change in our policy.
Customer Proprietary Network Information
(CPNI)
TRION PARTNERS has put in place policies
to protect certain customer proprietary network information ("CPNI")
that may come into the possession of TRION PARTNERS during the course
of normal business operations.
CPNI includes the types of telecommunications
services purchased, how these telecommunications services are used,
and related billing information for those services. CPNI also typically
includes the type of information found on bills, such as call details
and the types of local, long distance and wireless telecommunications
services that have been purchased. CPNI does not include telephone numbers
and the associated names and addresses.
Carriers have a duty, and customers have
a right, to protect CPNI under federal law. While TRION PARTNERS is
not a carrier, TRION PARTNERS is governed by confidentiality agreements
with its carriers. Accordingly, TRION PARTNERS does not sell, trade,
or share our customers' CPNI with unaffiliated third-parties or with
anyone not authorized to represent TRION PARTNERS without express permission,
or as may be required by law.
TRION PARTNERS does utilize CPNI when
providing customer service for its customers and as otherwise allowed
by law and its contracts with the carriers. Carriers are permitted to
use or disclose CPNI when offering telecommunications services of the
same type that a customer has already purchased from us. TRION PARTNERS
may also use or disclose a customer's CPNI for legal or regulatory reasons
such as a court order, to investigate fraud or to protect against the
unlawful use of the company's telecommunications network and services.
Use of CPNI
CPNI is collected and maintained in the
normal course of providing telecommunications services. This information
allows companies to provide higher quality service and suggest better
products to best suit a customer's needs. CPNI also allows company representatives
to offer promotions, packaged deals, and targeted discounts and special
offers to help customers save time and money.
TRION PARTNERS fully abides by all federal
and state law governing CPNI disclosure. Accordingly, TRION PARTNERS
does not sell or release any CPNI to unaffiliated third parties.
TRION PARTNERS may share or release CPNI
information to third parties upon receiving lawful and express consent
from customers. If a customer opts-in, TRION PARTNERS may release CPNI
to authorized agents for the sole purpose of allowing these agents to
act on our behalf. This may include selling, marketing, or providing
customers with more information about related products and services.
All authorized agents who receive CPNI are bound by confidentiality
agreements, and may not release, disclose, or sell customer information.
Restricting Use of CPNI
Any approval or denial of approval for
the use of CPNI outside of the service to which the customer already
subscribes is valid until the customer affirmatively revokes or limits
such approval or denial. Restricting CPNI usage will not affect the
provision of any services to which the customer subscribes. Customers
can contact the TRION PARTNERS service representatives at the TRION
PARTNERS customer service number or the representatives of the carriers
at the numbers listed on the calling cards to modify the use of their
CPNI. Customers may also contact the TRION PARTNERS or carrier representatives
with any questions regarding the use and disclosure of CPNI.
Acknowledgment and Acceptance of our
Privacy Policy
This Privacy Statement is incorporated
into and subject to the User Agreement contained on this web site (the
"User Agreement"). As you know, your use of TRION PARTNERS
web sites is subject to the User Agreement. When you register with us,
you affirmatively agree to all terms of the Terms, including this Privacy
Policy. Your continued use of our Web sites constitutes your continued
agreement to the terms of the User Agreement, including this Privacy
Policy. If you do not agree with the terms of our Privacy Policy, you
should cease using our Web sites.
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